These Terms of Service govern your use of the website located at https://www.aerosend.io and any related services provided by Aerosend Ventures Pvt Ltd.
By accessing https://www.aerosend.io, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms, you are prohibited from using or accessing this website or using any other services provided by Aerosend.
We, Aerosend Ventures Pvt Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Any changes will be posted on this page and will take effect immediately upon publication.
These Terms of Service are reviewed quarterly, starting from January of each year, to ensure transparency and relevance in accordance with industry standards.
Last updated: 14 October 2025
By using this website, you warrant on behalf of yourself, your users, and any other parties you represent that you will not:
All intellectual property on this website, including code, text, graphics, and logos, is owned or licensed by Aerosend Ventures Pvt Ltd and protected under applicable copyright and trademark laws.
You may download one copy of the materials for personal, non-commercial, transitory use. This is a license, not a transfer of ownership. The license terminates automatically if you violate any of these Terms or at Aerosend’s discretion.
The website and materials on Aerosend.io are provided on an “as is” basis. To the fullest extent permitted by law, Aerosend Ventures Pvt Ltd disclaims all warranties, expressed or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Aerosend or its suppliers be liable for any consequential, indirect, or incidental losses arising out of the use or inability to use the website or related services.
This includes (but is not limited to): loss of profit, revenue, data, goodwill, opportunity, or business continuity.
The materials appearing on our website are for general information purposes only. Aerosend makes no representations or warranties about their accuracy, reliability, or suitability for any particular purpose.
Aerosend has not reviewed all external sites linked from its website and is not responsible for their content. The inclusion of any link does not imply endorsement or control. Use of external sites is at your own risk.
We may suspend or terminate your access to our website and services immediately upon written notice for any breach of these Terms.
If any provision of these Terms is found to be invalid or unenforceable, that part will be severed, and the remaining provisions will continue to apply in full force.
As part of our service, Aerosend may purchase and manage domains on behalf of clients. While ownership remains with Aerosend for operational continuity, clients may request domain transfer at any time at no additional cost.
To ensure seamless service, we maintain management control over active domains to monitor deliverability, renewal, and compliance performance.
Our services are strictly intended for B2B communication. Clients must not send emails to personal email addresses (e.g., Gmail, Yahoo, Hotmail).
Violation of this policy may result in service suspension or termination.
Each client is required to:
Failure to comply may lead to immediate suspension or termination of services. Aerosend prioritizes user consent and data privacy.
These Terms of Service are governed by and construed in accordance with the laws of India, and any disputes shall fall under the exclusive jurisdiction of the courts of New Delhi, India.
Aerosend operates under a no-refund policy, except in specific cases where service limitations arise from factors within our control.
Refunds are only eligible within the first 30 days of usage.
Refunds exclude any domain registration costs, which remain non-refundable once purchased.
Refunds may be issued only if:
Aerosend reserves the right to refuse service to any customer at its sole discretion.
If service is refused, refunds (if any) will deduct operational and domain-related costs.
Domain costs are non-refundable but ownership can be transferred upon request.
Refunds (if approved within 30 days) will deduct:
2. Refunds are processed within 3 business days after dispute resolution.
3. Refund Dispute Process
4. Right to Refuse Refund
Refunds will not be provided for:
Subscriptions renew automatically unless canceled prior to renewal via official communication channels.
Cancellation must be submitted before the renewal date.
Domains are renewed only for accounts with active subscriptions.
If the subscription ends before the renewal date, domain renewal responsibility transfers to the client.
The client is unresponsive to renewal communication.
Any testimonials, feedback, or communications shared with Aerosend may be used for marketing, case studies, or testimonial purposes.
However, clients may request removal or exclusion at any time, and we will honor such requests promptly.
For any questions or concerns regarding these Terms, please contact:
Aerosend Ventures Pvt Ltd
Email: hello@aerosend.io
Location: India
Website: https://www.aerosend.io
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