Overview
Company: Saravá Sales – B2B outbound & GTM agency (Lisbon & Santiago, Chile)
Challenge: Fragile outbound email infrastructure causing deliverability issues, low response rates, and high campaign risk
Solution: Switched to Aerosend’s private, pre-warmed infrastructure with real-time monitoring, domain health alerts, and responsive support
Campaign Scope
- Target Region: Chile
- Audience / ICP: SaaS founders and decision-makers at mid-sized B2B tech companies (50–200 employees)
- Approach: Highly targeted, personalized outbound emails
- List Size: 178 prospects (small by design, quality over volume)
Results at a Glance
- 178 leads generated
- 74% open rate (industry benchmark: 20-35%)
- 17.4% reply rate (industry benchmark: 7%)
- 45.2% positive reply rate
- 14 qualified opportunities created
- 3 deals closed
Even a small, highly targeted list can generate outsized results when campaigns run on reliable, monitored infrastructure that protects deliverability and ensures predictable performance.
About Saravá Sales
Saravá Sales is a B2B outbound and go-to-market (GTM) agency with offices in Lisbon, Portugal, and Santiago, Chile. Founded by Santiago Lopez, the agency helps companies enter and scale in LATAM markets through precision-targeted outbound campaigns.
Unlike traditional outbound approaches, Saravá Sales prioritizes quality over volume, crafting highly specific ICPs, designing personalized messaging, and executing campaigns that maximize engagement and conversions. Their approach is built on strategy, insight, and meticulous execution, ensuring every email counts.
Trusted by SaaS companies, tech startups, and growing B2B businesses, Saravá Sales combines market knowledge, data-driven targeting, and hands-on expertise to turn outbound efforts into predictable revenue.
The Challenge
Saravá Sales runs highly targeted outbound campaigns where every email matters. Unlike mass email blasts, their approach depends on precision, strategy, and a deep understanding of the Ideal Customer Profile. In this environment, any infrastructure failure can burn domains, harm deliverability, and erase months of pipeline development.
Before switching, their campaigns faced several critical risks:
- Unstable infrastructure. Domains and inboxes were fragile, leaving emails at risk of being blocked or sent to spam.
- Unresponsive providers. Alerts for bounces, blacklists, or domain health issues were slow or nonexistent.
- No accountability. Campaign failures were invisible, leaving lost opportunities without recourse.
For an agency running campaigns across LATAM, these issues were unacceptable. Saravá needed infrastructure that was reliable, simple to use, and backed by a responsive support team so they could focus on strategy rather than firefighting.
Switch to Aerosend
Saravá Sales transitioned to Aerosend and immediately saw the difference. This was not just another infrastructure provider. The platform worked quietly in the background, exactly how good infrastructure should. What stood out most was consistency. Deliverability stayed strong, support remained responsive, and conversations were open.
That confidence allowed Saravá Sales to focus on what they do best. Building sharp ICPs, crafting strong messaging, and closing deals.
The Results
One campaign in particular stood out.
One Chile-focused campaign demonstrates the impact of reliable infrastructure. Saravá Sales targeted a small, highly specific ICP of SaaS founders and decision-makers at mid-sized companies. The list was deliberately compact with 178 prospects.
The results were outstanding, especially compared with typical outbound benchmarks. Average open rates range from 20 to 35 percent, and reply rates usually sit around 5 to 7 percent.
This campaign delivered:
- 178 leads
- 74% open rate
- 17.4% reply rate
- 45.2% positive reply rate
From this single campaign:
- 14 qualified opportunities were created
- 3 deals closed (over $47K in revenue)
These results were made possible by stable, pre-warmed infrastructure, active monitoring, and responsive support. Saravá Sales proved that reliable infrastructure allows highly targeted outbound campaigns to scale successfully even with small lists.
Testimonials
“We have used other email infrastructure providers before, and the experience was honestly frustrating. Poor support, unstable setups, and zero accountability when things broke. With Aerosend, everything just worked. The team is always responsive, open to discussion, and genuinely invested in helping us succeed. That level of trust and reliability is rare, and it makes a real difference when running serious outbound campaigns.”
– Santi Lopez, Founder, Saravá Sales
About Aerosend
Aerosend provides private infrastructure for outbound campaigns, helping you send high-deliverability emails that consistently avoid spam filters, improve inbox placement, and maintain a strong sender reputation. It provides pre-warmed domains and inboxes, real-time alerts on burn rates, blacklists, and domain health, along with seamless integrations with tools like SmartLead to drive stronger deliverability and higher response rates. Try Aerosend today.
